Our Policy
Reservation and Cancelation Policy
• Please arrive 5 minutes in advance to your appointment
• Services will begin and end on time as a courtesy to the next guest.
• As a courtesy, we attempt to remind you of all appointments. Prior to your appointment a message is sent out to confirm the appointment. Please take the time to confirm the appointment.
• If you need to reschedule or cancel your appointment within 24hrs before please contact Laser Arts Studio at 845-588-1148. We ask you to reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee.
• A credit or debit card is required to book an appointment.
• No show. If you no show you will be charged according to the appointment fee reserved.
Refund Policy
• All service sales and gift card sales are final.
• Retail items can only be refunded if unused, in its original packaging, and presented with a receipt.
• No refunds. No exchanges. Service purchased is not transferable to other services.
Other Policy
• Prices do not include gratuities.
• With paying with Square there will be a 4.5% fee to any Transaction. To avoid the fee payment can be made in cash, Zelle or Venmo.
• Gratuity can be left in cash, Zelle, or Venmo or via Square with payment.
• We do believe that every client has the right to privacy and confidentiality. The conversations you have with your technicians will remain confidential, as will your health history forms.
• Client lists and email lists are confidential. We do not share our client lists with outside companies.
• Spa guests must be 18 years of age or older to receive treatments without the approval or accompaniment of an adult.
• Please notify our Spa before reserving your treatments if you have high blood pressure, special physical concerns, diabetes, or are pregnant.
• All guests are to complete a Consent form before starting treatment.